Apollon’s shipping & handling rate is $6.95 for all continental US orders. For Alaska, Hawaii and all other locations please contact Customer Service for shipping & handling rates. NO SHIPPING TO P.O. BOXES.
For all international orders, Apollon Nutrition does not accept responsibility for lost or damaged packages.
Shipping Limitations. When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Site. All purchases from this Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
PROMOTIONAL ITEMS RETURN POLICY
All sales are FINAL on any promotional items sold on www.apollonnutrition.com. Please make sure that you have read the Return Policy in detail before making any purchases on www.apollonnutrition.com.
Apollon may accept returns of merchandise purchased directly from Apollon through the Site only when all of the following conditions are satisfied:
- The merchandise must be received by Apollon within 30 days of your purchase, no returns will be accepted after this time period.
- You must provide your Purchase Order number as received when your order was placed through the Site.
- Apparel and Accessories: Apparel and accessories must be unworn, unwashed and in good condition with all original tags and labels attached to the item and in the original packaging
- Dietary Supplements and other consumable products: Dietary supplements and other consumable product returns are only accepted if it was purchased through www.apollonnutrition.com or Consumer Affairs for which 75% or more of the product is unused
If you need to make a return, please call us during normal business hours (9-5 EST M-F) before sending the merchandise back. You will be asked to provide your Purchase Order number as received when an order was placed on the Site. Once we determine that your merchandise is eligible for return (see Return Policy), you will be issued a Return Authorization Number and given instructions on how to complete the process.
All reimbursements will be made to the credit card used for the original purchase. Please allow 2 billing cycles for the reimbursement credit to appear on your credit card statement.